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WARRANTIES



ENJOY PEACE OF MIND, WE BELIEVE IN LEGACY


Warranties - We've Got You Covered

WE'VE GOT YOU COVERED

Our Wall Finishing Systems have over 30 years of proven longevity in school districts, government facilities, commercial buildings and residential developments. Our product quality is second-to-none. As a company we understand the need for ecological responsibility, aiming for sustainability in design to produce products that minimize environmental impact.

We are entirely committed to the satisfaction of our customers. Our products are built-to-last and include a Lifetime Warranty. Enjoy the peace of mind that comes with an innovative product backed by an industry leading guarantee.

Fabricmate® products are warranted against defects in materials and workmanship and to conform to its published product specifications under normal use and service from the date of delivery through the duration of the warranty period as listed in the product description. Warranty Certificates for selected products are available for review and printing below. Fabricmate® does not warrant other manufacturers’ products sold directly through our Sales Department or online. These products are backed by the limited warranties of the original manufacturer or publisher only. All new products, including materials and coverings are sold with the manufacturer’s limited warranty.


WARRANTY REGISTRATION

The Fabricmate® No-Cost Fabric Replacement Warranty is available to companies and educational institutions for larger scale projects. Completed Terms & Conditions are detailed on the appropriate Warranty Certificate below.

5 year warranty commercial

5 YEAR WARRANTY
(COMMERCIAL)

Under this program, Fabric supplied and installed in conjunction with Fabricmate® Systems or Panels that is worn or damaged will be replaced at "no cost" to the company or institution in accordance with the program terms outlined on the Registration page. 

15 year warranty commercial

15 YEAR WARRANTY
(COMMERCIAL)

Under this program, Fabric supplied and installed in conjunction with Fabricmate® Systems or Panels that is worn or damaged will be replaced at "no cost" to the company or institution in accordance with the program terms outlined on the Registration page. 

5 year warranty education

5 YEAR WARRANTY
(EDUCATION)

Under this program, Fabric supplied and installed in conjunction with Fabricmate® Systems or Panels that is worn or damaged will be replaced at "no cost" to the school district, college or university  in accordance with the program terms outlined on the Registration page. 

15 year warranty education

15 YEAR WARRANTY
(EDUCATION)

Under this program, Fabric supplied and installed in conjunction with Fabricmate® Systems or Panels that is worn or damaged will be replaced at "no cost" to the school district, college or university  in accordance with the program terms outlined on the Registration page. 

fABRICMATE® PRODUCTS LIMITED WARRANTY

Fabricmate® Systems, Inc. (hereinafter referred to as "Fabricmate®") products are warranted against defects in materials and workmanship and to confirm to it's published product specifications under normal use and service from the date of delivery through the duration of the warranty period as listed in the product description. During the warranty period, Fabricmate® will replace any product that proves to be defective at no charge, provided that the defective product is returned, freight prepaid, in "as received condition" to Fabricmate. Without limiting the generality of the foregoing , the foregoing warranty will not apply if, upon inspection, it is found that the product was: misused or abused; used for a purpose for which it was not designed, mishandled, placed in an improper environment, or improperly installed or adjusted. 


The sole and exclusive remedy in the event of any breach of the foregoing warranty shall be for the original purchaser to return the product to Fabricmate®, freight and insurance prepaid, for replacement or credit, at Fabricmate's option. Any replacement product will be shipped to customer freight and insurance prepaid at Fabricmate's® expense. 


Except as provided above, Fabricmate® makes no warranty concerning the products, expressed or implied, including but not limited to the implied warranties or merchant-ability and fitness for a particular purpose. All such warranties are expressly disclaimed. In no even will Fabricmate's® liability under the foregoing warranty exceed the purchase price paid for the product giving rise to the liability. 


IN NO EVENT SHALL FABRICMATE® BE LIABLE FOR ANY LOSS INCONVENIENCE, OR DAMAGE, INCLUDING WITHOUT LIMITATION DIRECT, OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM OR RELATED TO THE USE OR INABILITY TO USE A PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, EVEN IF FABRICMATE® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH INCONVENIENCE, DAMAGE, OR LOSS.

fABRICMATE® PRODUCT rETURN POLICY

  • Fabricmate® Systems, Inc. will accept product returns for a period of thirty days after the invoice date subject to the following conditions and limitations


  • Customer must obtain a Returned Goods Authorization (RGA) number and that number must appear on all packing lists and on the outside of all packages


  • Products must be returned unused and in the original packaging with all accompanying parts, accessories, documentation and media. Fabricmate® Systems, Inc. will at its sole discretion determine whether or not a product has been used


  • Fabrics, coverings, and other "cut" products as well as custom or special order products are not returnable. Discontinued products or other products identified as non-returnable at the time of sale will not be accepted for return


  • Returns made after fifteen days from the date of invoice are subject to a 20% restocking fee. Shipping and handling costs are not refundable. The customer is responsible for all return freight costs. All return shipments should be insured. Fabricmate® Systems, Inc. will not be responsible for items shipped to Fabricmate® that are not received


  • Shipping & Handling fees will not be refunded if shipment is refused at time of delivery


  • Refunds will be made in the form of original payment. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of sale. Purchases made by cash or check over $250 will be refunded by check from our corporate office within 10 business days

mANUFACTURER'S WARRANTIES

Fabricmate® Systems, Inc. (hereinafter referred to as "Fabricmate®") does not warrant other manufacturers' products sold directly through our Sales Department or online. These products are backed by the limited warranties of the original manufacturer or publisher only. All new products, including materials and covering are sold with the manufacturer's limited warranty. The warranty period and service caries by manufacturer and product. The full text of any such warranty is available, free of charge, upon written request addressed to: Fabricmate® Systems, Inc. 2781 Golf Course Drive, Unit A  Ventura, CA 93003.

THE ULTIMATE WALL FINISHING SOLUTION

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